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Complex Care in the Home

Your at-home alternative to
hospital or residential care,
delivering outstanding clinical
outcomes and an unrivalled
patient experience

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At Vitalis, we believe home is where the health is. So where better for patients
to be throughout the healthcare journey?

Vitalis Complex Care at Home...

is tailored to every patient’s unique circumstances
is provided in the privacy and convenience of home, helping patients enjoy a better quality of life
can be a cost-effective alternative to residential care. The financial benefits of care at home over residential care can be significant
empowers patients and family members to stay in control of the healthcare journey
provides relief for families from having to care full-time for a loved one, and gives peace of mind
is provided by skilled, passionate nurses
delivers far better outcomes than any other type of complex care (in hospital or in the community) in key areas such as pressure injury prevalence
Voni Leighton - Co-founder And Clinical Director Of Vitalis Health & Home Care

Voni Leighton


Having your treatment at home with a team you can trust gives you peace of mind and comfort at a time when you are at your most vulnerable.

Vitalis Complex Care in the Home gives patients with even the most complex needs the choice, in consultation with their treating specialist, to be cared for at home.

Many complex conditions can be safely managed at home, including:

Spinal cord injury and brain injury
Invasive/tracheostomy ventilation
Spinal muscular atrophy
Guillan-Barre syndrome
Huntington’s disease
Motor Neurone Disease
Muscular dystrophy
Neurological conditions, including stroke
Amyotrophic lateral sclerosis
RETT syndrome
Parkinson’s disease
Cerebral palsy

Vitalis is NSQSH-accredited, meaning we provide the same high level of clinical care patients receive in hospital – in the comfort and familiarity of home. In fact, Vitalis Complex Care in the Home significantly outperforms hospitals and community or outpatient settings (such as nursing homes) in key areas. For example, pressure injury prevalence is 12.9% in Australian public hospitals, 9.4% in NSW community/outpatient settings, and 0% for Vitalis Complex Care in the Home.

We work with insurers, the NDIS, government departments and private clients to provide this service to patients. Please click the button below to learn more about who we can help, the funders we work with, or with any questions you have.

How Complex Care in the Home works

Complex Care requires the coordination of healthcare professionals to provide comprehensive care and support for people with complex health issues. A complex care provider understands and works with your individual requirements to ensure that the right short- or long-term support is provided. This includes:

  • Wound management
  • Bowel care
  • 24/7 tracheostomy ventilation care
  • Bed transfers
  • Complex medical care for people living with disabilities
  • Chemotherapy and immunotherapy

Vitalis’ goal is to provide the clinical and emotional support that help patients live their best lives at home and in the community, surrounded by family and friends. We work to ensure individual needs are met by highly trained nurses and doctors who understand each patient’s complex health issues.

Caregivers, family members, other social support workers, and community members can do a lot to assist with many everyday tasks in the life of someone who needs complex care. However, there are many things that only a qualified clinical professional is permitted to do.

Complex Care is a specialist area of care and Vitalis has the best team available to deliver the care and treatment normally provided in hospital – at home.

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What Our Clients Say

We were extremely impressed with the level of professionalism and care from all the nurses. We would definitely recommend your services. Thank you.

BH, Avalon Beach, March 2021

I found the Vitalis Team to be very caring and friendly and it was a pleasure to greet them each day. Nothing was ever a problem. A high-class team both on the ground and an excellent back-up team too.

GH, Beecroft, June 2021

I could not have had better care. I looked forward to them coming. All intelligent and caring. I have passed this on to my Specialists and friends and family.

CD, Collaroy Plateau, March 2021

We were extremely impressed with the level of professionalism and care from all the nurses. We would definitely recommend your services. Thank you.

BH, Avalon Beach, March 2021

The care, support, and help by the staff and management is second to none. Everyone’s communication, knowledge, bedside manner was brilliant! I highly recommend Vitalis to anyone in need.

AT, Glenhaven, December 2020
Vitalis - Quality Healthcare at Home

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