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Information for referrers

Working with Vitalis gives health professionals, support coordinators and other referrers a trusted, NSQHS-accredited healthcare-at-home partner for your patients.

Contact us

Dr Yuen Su


Vitalis Health are excellent. They have a strong commitment to patient care, often going above and beyond to accommodate patient needs. Their ease of referral is also a plus for busy doctors. Well done and thank you, Vitalis.

Refer to us with confidence

Vitalis has been providing hospital-standard, patient-centred at-home care since 2015. We have helped over 50,000 people with a range of conditions and needs. We offer the experience and support you can trust and count on.

Deep understanding of patient requirements.
Commitment to clinical excellence and continuous improvement.
Collaborative approach to working with healthcare professionals and support coordinators.
Clinical services delivered under direction of patient’s treating doctor.
Highly trained, passionate clinicians and carers dedicated to delivering the best outcomes and patient experience.
Services provided wherever patients live: at home, in an assisted living facility or in a residential care facility.
Faster recovery, fewer complications and outcomes equal to or better than hospital.

Who can refer to Vitalis

Vitalis services are accredited to NSQHS Standards, as well as by the ACQSHC and (from May) the NDIS. We accept referrals from individuals and organisations, including:

  • Specialists
  • GPs
  • Support coordinators
  • Private patients
  • Public and private hospitals
  • Private health insurers
  • Nursing homes
  • Workers compensation insurers.

What Our Clients Say

Excellent service, cannot fault it. Keep up the good work.

JB, Castle Hill, March 2019

I have had the pleasure of your staff visit me for the last 4 weeks. They were very caring and very friendly. Thank you for looking after me.

LM, Wentworthville, March 2019

Thank you vitalis for all your expert care given to me by all your special nurses during my much-needed care. Greatly appreciated!

LJ, West Pennant Hills, April 2019

Thank you for a truly excellent service. It was wonderful to be cared for at home.

LR, Woollahra, October 2019

The nurses who cared for name were so caring & efficient. We were contacted each day with an eta as well. Thank you so much for your help with his recovery.

JG, East Kurrajong, June 2019

We found the nursing staff very friendly and helpful. Always on time and at times flexible with arranging times. The care and attention to detail was very much appreciated. Thank you so much.

JO, West Pymble, May 2019

We found your service exceptional. All your nurses are wonderful and couldn’t have treated my mother better. Many thanks for all the kindness.

MO, Wahroonga, October 2019

Vitalis provides a highly competent, flexible alternative to hospital admission. Professional with advanced communication skills.

DR, Denistone, August 2019

We were extremely impressed with the level of professionalism and care from all the nurses. We would definitely recommend your services. Thank you.

BH, Avalon Beach, March 2021

I am extremely grateful for the excellent care and service provided by the nurses. The staff were all very caring, friendly, well trained and knowledgeable. Thank you to everyone for looking after me so well.

AO, North Turramurra, July 2019

The service was excellent both with regard to professional capabilities and with friendly and helpful manner of all the visiting nurses.

JR, Hunters Hill, April 2019

Absolutely agree (with choosing home rather than hospital for infusion treatments) having had to use this service for a loved one in a time of great need. Much easier for the patient to avoid the stress of travel and receive the treatment in the safety and comfort of their own home.

VT, Cronulla, June 2020

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