Organisations and Government

I highly recommend this service. My specialist nurses were very professional and I was made to feel relaxed on each treatment for my serious wound.

A wonderful service. The care I received from every nurse was exceptional and they were all so friendly and empathetic. It was great to have such quality medical attention at home.

I found that the nursing staff that attended me were the very best that I have encountered. After 7 private hospitals and rehabs I feel that I can comment on this matter with some accuracy.

Every nurse was absolutely amazing. They were all so caring and loving. Very friendly and nice. They all showed up on time and did magnificent jobs every day.

I was extremely happy with the Vitalis service. The nurses were all lovely and I was very happy with everything that was done for me.

Every nurse was very friendly, approachable, professional and, plain, just lovely! They made a not so pleasant situation so much easier. Thank you

The service was excellent. Staff were punctual to every visit. Friendly and kind providing magnificent care. Very appreciative of all your staff. Merry Christmas.

We were very impressed with the service you provided. The women were caring, careful, and punctilious about wearing masks and gloves – punctual, came when they said and let us know in good time their eta. Great to have you on hand.

I have nothing but praise for the team. Not only professional but always ready to do more to make life easier.

I am a very happy recipient of care from the lovely nurses from Vitalis and will continue to recommend Vitalis health and home care.

A totally unexpected and outstanding service. Professional, courteous, and caring – thank you all very much.

Nothing beats being at home. Efficient, professional, sympathetic and friendly nurses – all come with a smile. Comprehensive care in a non-obtrusive manner. Highly recommended.

A superb service. Exceptional in all you do.

I have received excellent care and friendly service at all times and would recommend Vitalis for home care.

We found your service exceptional. All your nurses are wonderful and couldn’t have treated my mother better. Many thanks for all the kindness.

Honestly, Vitalis was just the best home care experience for me. I had never been hospitalised before and the whole process made me feel comfortable and at ease. Clare was fabulous at following up, and wow Georgie my nurse was AMAZING – and that’s an understatement. She was so kind and caring.

I was very impressed by the professionalism of your staff. They were caring and efficient. I greatly appreciated their letting me know eta and the fact that they arrived within that window. Very grateful for this magnificent service.

Your service was an absolute joy. Just what I needed when I felt miserable!

Extremely pleased with the level of care. A most professional service. Staff were most caring and well-mannered. There is nothing further they could have done to enhance the service. The whole procedure was very streamlined.

I found Vitalis to be an excellent service. Nurses arrive on time and I would recommend them to anyone needing assistance.

It is a wonderful service. All staff who came to home were just amazing, gentle, caring, and friendly, and a special thank you to Claire + Georgie who were so lovely to talk to on the phone.

Great team and fantastic, caring service. Cannot speak highly more about Vitalis. Thank you.

Terrific service, very nice, very capable nurses. I felt entirely confident in their competence and expertise. They deserve the highest praise.

The quality of the nursing care I received was exceptional. The team were truly wound care specialists. They communicated clearly with me and each other and the continuity of care was excellent. I was lucky to have them and their care and kindness contributed to my healing. Thank you so much. xx

I was so grateful to have your services available to me during my recent medical issue. Fort two weeks every day I had a nurse visit and each and every one of the nurses could not have been more professional, friendly, or kind to me. Thank you!

My husband regarded the team of clinicians with the greatest respect and trust. Every one had a way of making him feel better and hopeful about his progress of recovery.

I was very satisfied for the professionality of the team. All the carers were very friendly and always happy to assist me with my injury! Definitely recommend Vitalis to the people in need. Thank you once again!

The nurses were all fantastic. Very professional, knowledgeable and were really helpful and attentive with my care. Fantastic service – I was really happy with everything.

I have nothing but high praise for the service that Vitalis health and home care provided to me recently. All the nurses that treated me were professional, caring, and compassionate. They were a credit to the company.

I cannot thank the Vitalis team enough for their exceptional medical care given to me over 8 weeks of iv treatment at home. Each Vitalis team member went above and beyond their job description to provide individual care and emotional support throughout a very difficult medical episode.

Excellent nursing service, especially from Nicky she always went that extra bit more and always made me feel good & relaxed. I would recommend Vitalis to any of my friends if they need it.

I was very happy with the beautiful nurses, very polite, very caring, full of respect. Cannot say enough nice things about this service.

The Vitalis service was a godsend to me at a very scary and challenging time in my life. A huge thank you to Kelly and the girls for the wound care they provided.

I could not have coped without Vitalis. Every single nurse was friendly, arrived (on the time arranged), competent in dealing with a complex wound. Wonderful support. 10 out of 10 for Vitalis. Thank you.

Every day when I had the treatment I was treated like an old friend. They were the light in my life, always happy and friendly. I miss them all.

Exceptional service by each individual nurse. They performed “Over & beyond” and were punctual, caring, efficient, and courteous. Could not wish for better service.

The service was excellent and the staff showed consistently high, professional approach. Would recommend highly.

A wonderful home nursing service. Every single nurse who attended me was really caring and very friendly and pleasant. I am extremely grateful for the care that was afforded me while having infusion at home. Thank you, thank you.

The nurses were wonderful – always came at the time they set. Very warm and encouraging as well as very professional. A very happy experience (and I had my own care agency + I know how difficult it is)

Working for Vitalis is like working with family and friends. A fun and supportive environment, lovely people!

Vitalis will always be special to me. This is my first job here in Australia, and I have been working in this wonderful company for almost three years now. I love the work ethics, people culture, mission, vision and it’s client-centredness. The whole Vitalis team is so mindful to the carers’ physical, mental and emotional well-being. Every effort that me make is well compensated, plus we have the 100% support from the management. It is always a blessing to work in Vitalis Home Care.

When I started with Vitalis three years ago I was supported and encouraged by Voni- she believed in me and gave me confidence to be the best carer I can be, by just being myself, giving respect and dignity. As the business grew my direct managers have continued to be very supportive too.

Just as important, if not more important, I have been matched beautifully with my clients since the day I started. I am still caring for some of these clients and have built a trusting and well-understood relationship as to their wants and needs.

My approach has always been to care for clients the way I would want my own parents treated.

I’m happy to go to work every day because I feel very supported by a great team at head office as well as after hours. Because everyone is friendly, respectful, encouraging and appreciative of what we do, of course this makes us want to respond in the same way. And, obviously, happy carers = happy clients.

Working for Vitalis has been a wonderful experience. I’m treated with warmth, respect and feel part of a big caring family who are making a real difference to people’s lives. 

I’ve been providing care for people in the community for over 15 years and Vitalis is by far the best health service I’ve worked within for the following reasons: 1. The back-up service supporting me is always quick, informed and on the ball 24/7, so I always feel supported even when working alone in the field. 2. There is a friendly and respectful attitude between my colleagues and all staff that creates open communications and good working relationships. 3. Vitalis listens to both the concerns of their clients and their carers. They care! Love them

I love working within our great team! Management are superb, easy to communicate with and caring. It feels amazing to look after people in their own homes and provide acute care to those in need. I truly have loved this amazing career from the day I started.

I was pleasantly surprised to receive a mini “Care pack” in the mail yesterday! I am writing to express my deep gratitude. It’s the little things but it makes me very grateful to be a part of a highly capable, caring, and understanding team. It makes our job as carers more rewarding knowing that we can look after our clients when our management listens and looks after their workers too.

Wonderful nurses, excellent care and very dedicated – came to see me during a severe storm. This is such a great program to receive treatment at home instead of in hospital – highly recommended.

They were a pleasure to have in our home. You are to be congratulated on your staff. Thank you so much.

Excellent service, cannot fault it. Keep up the good work.

I have had the pleasure of your staff visit me for the last 4 weeks. They were very caring and very friendly. Thank you for looking after me.

Thank you vitalis for all your expert care given to me by all your special nurses during my much-needed care. Greatly appreciated!

Thank you for a truly excellent service. It was wonderful to be cared for at home.

We were over the moon with the service I received from Helen, Clare, Angela, Kiy, Kelly, Sharon, Nicki & Leah. It is clear that to these girls this isn’t just a job – they love it and were wonderful support for me.

It was a pleasure to have your staff in my home. Made a tough situation excellent. I can’t thank you enough.

I have received excellent care and friendly service at all times and would recommend Vitalis for home care.

The nurses who cared for name were so caring & efficient. We were contacted each day with an eta as well. Thank you so much for your help with his recovery.

Everyone was fantastic! Caring, professional, personable, punctual. The ‘only way to go’! Congratulations!

Absolutely fantastic organisation. Everyone I dealt with was helpful, cheery and professional.

We found the nursing staff very friendly and helpful. Always on time and at times flexible with arranging times. The care and attention to detail was very much appreciated. Thank you so much.

Nothing beats being at home. Efficient, professional, sympathetic and friendly nurses – all come with a smile. Comprehensive care in a non-obtrusive manner. Highly recommended.

Your staff were wonderful: punctual, friendly, helpful, professional at all times.

We found your service exceptional. All your nurses are wonderful and couldn’t have treated my mother better. Many thanks for all the kindness.

After major surgery, Vitalis services facilitated my early discharge to my home through their services. All staff were expert nurses, dependable, helpful, knowledgeable and caring. Their recording of my recovery was also particular and accurate.

Your HITH service was most excellent and each and every one of the numerous ever so capable nurses who visited me seven days a week over a long period were so friendly, bright and thorough, keeping me at home instead of still being in hospital.

Vitalis provides a highly competent, flexible alternative to hospital admission. Professional with advanced communication skills.

Very pleased with all aspects of the care provided, from the coordinator to each of the nurses who visited and administrated my medication via the picc line. In particular, their communication skills were first-rate.

I would like to commend all your nursing staff that provided me with the best possible care. They were friendly, courteous and extremely professional – can’t fault any of this service. This is the first time I can honestly say you are true to your commitment above. (referring to Vitalis statement: ‘our service is committed to providing high-quality care and services and meeting your needs’).

This was an emotional time for me. Being able to be in my own home especially as my daughter who lives overseas was able to be here. Allowing me to be home I was able to spend more time with her. What lovely nurses attended to me. Their visits were most welcome. Thank you. A very valuable organisation.

The two staff nurses who attended to my left lower leg post-surgery were very professional and courteous. Their hands were gentle and efficient and their whole demeanour was reassuring. I felt comfortable to ask any questions. Please thank them on my behalf.

Vitalis provided exceptional care for our elderly mother in her home for five months until her passing. We switched to Vitalis from another company as we were impressed by their professionalism, personalised approach, attention to detail, and the way they treated mum with respect, kindness and compassion at all times. Voni was an absolute pleasure to deal with. She brings a wealth of experience to the table and has a lovely bedside manner with her clients. No problem was every too big for Voni to resolve and she and her staff went above and beyond to ensure mum was being well cared for and that her comfort and dignity was maintained until the very end. I have no hesitation recommending Vitalis as a care provider and have already provided their details to a few friends exploring care options for their parents.

My experience with Vitalis has been a success for the input on a management plan of how the wound was to be treated and it’s execution. Every one of the attending team was professional and they knew the requirements of the plan and the expected healing rate. Overall my wound would never have healed without surgical intervention and the nursing input. I am very grateful for Vitalis’s attention.

We found your staff competent, confident, friendly and helpful in every respect – Thank you so much!

You are a very strong and capable team that can offer high quality and good services to patients. Especially you have good arrangements to satisfy different needs of patients that really need your help.

I appreciate the exceptional service provided by your team. The nurses’ communication was excellent, kind and understanding, and tasks carried out very professionally.

We were extremely impressed with the level of professionalism and care from all the nurses. We would definitely recommend your services. Thank you.

Very pleased to receive treatment from three courteous, efficient and friendly nurses. More than happy to recommend Vitalis to all my acquaintances if in similar circumstances as me, great work Vitalis. I hope your business expands!

I am extremely grateful for the excellent care and service provided by the nurses. The staff were all very caring, friendly, well trained and knowledgeable. Thank you to everyone for looking after me so well.

The service was excellent both with regard to professional capabilities and with friendly and helpful manner of all the visiting nurses.

All the employees that came to my home were polite, punctual and paid attention to detail. I was very happy with their service.

The nurses were wonderful – always came at the time they set. Very warm and encouraging as well as very professional. A very happy experience (and I had my own care agency + I know how difficult it is)

Terrific service, very nice, very capable nurses. I felt entirely confident in their competence and expertise. They deserve the highest praise.

I cannot thank the Vitalis team enough for their exceptional medical care given to me over 8 weeks of IV treatment at home. Each Vitalis team member went above and beyond their job description to provide individual care and emotional support throughout a very difficult medical episode.

I have nothing but high praise for the service that Vitalis Health and Home Care provided to me recently. All the nurses that treated me were professional, caring, and compassionate. They were a credit to the company.

The Vitalis team was always professional, helpful, and caring. Highly recommended service.

Anosh my physiotherapist was very professional, knowledgeable, and reliable. Would definitely recommend him.

The service was excellent. Staff were punctual to every visit. Friendly and kind providing magnificent care. Very appreciative of all your staff. Merry Christmas.

I found the Vitalis Team to be very caring and friendly and it was a pleasure to greet them each day. Nothing was ever a problem. A high-class team both on the ground and an excellent back-up team too.

I could not have had better care. I looked forward to them coming. All intelligent and caring. I have passed this on to my Specialists and friends and family.

We were extremely impressed with the level of professionalism and care from all the nurses. We would definitely recommend your services. Thank you.

Absolutely agree (with choosing home rather than hospital for infusion treatments) having had to use this service for a loved one in a time of great need. Much easier for the patient to avoid the stress of travel and receive the treatment in the safety and comfort of their own home.

The nurses were all fantastic. Very professional, knowledgeable and were really helpful and attentive with my care. Fantastic service – I was really happy with everything.

My husband regarded the team of clinicians with the greatest respect and trust. Every one had a way of making him feel better and hopeful about his progress of recovery.

The nurses were wonderful – always came at the time they set. Very warm and encouraging as well as very professional. A very happy experience (and I had my own care agency + I know how difficult it is)

Every day when I had the treatment I was treated like an old friend. They were the light in my life, always happy and friendly. I miss them all.

Words just cannot express how grateful I am for all that you have done over the last 4 nearly 5 months. Particularly in this last few days, I absolutely could not have gotten through it without you. Your calm, in control but gentle nature and work ethic we’re just what I needed. Whenever you said “now here’s the plan” was music to my ears. You facilitated the most beautiful death for dad, just what he wanted. Also I must commend you on your staff. Oh my gosh, we are all in love with Belinda and Deane. And of course Bella and Hannah too. Thank you Voni.

There are no words to describe how amazing, efficient, reliable and friendly these magical nurses were. There is no place like home to regain strength and Vitalis enabled this to happen. THANK YOU THANK YOU THANK YOU!

I would like to thank you, Vitalis care team for looking after me at home for a period of 32 days. You showed very high-quality care and very professional service. Your great knowledge, friendliness and passion about what you do is much appreciated. Thank you!

Having been a recipient of Vitalis Care, I can’t speak more highly of the thoughtful, professional, and personal care I received over 4 weeks – a wonderful organisation.

Every day when I had the treatment I was treated like an old friend. They were the light in my life, always happy and friendly. I miss them all.

The care, support, and help by the staff and management is second to none. Everyone’s communication, knowledge, bedside manner was brilliant! I highly recommend Vitalis to anyone in need.

Vitalis is absolutely amazing. Extremely easy to organise. Very flexible with their timings. Very capable and caring nurses. 11/10. Would not hesitate to recommend.

The quality of the nursing care I received was exceptional. The team were truly wound care specialists. They communicated clearly with me and each other and the continuity of care was excellent. I was lucky to have them and their care and kindness contributed to my healing. Thank you so much. xx

Honestly, Vitalis was just the best home care experience for me.  I had never been hospitalised before and the whole process made me feel comfortable and at ease. Clare was fabulous at following up, and wow Georgie my nurse was AMAZING – and that’s an understatement.  She was so kind and caring.