Insurers

Building capacity for patients;
reducing delivery costs
for partners

Justin Vaughan

GROUP EXECUTIVE BENEFITS & PROVIDER RELATIONS nib (2013-2020)

Leveraging their clinical skills and ability to work collaboratively with our team, Vitalis co-designed and delivered a nurse-led service that met our strategic objectives and delivered great value to our members.

Private health insurance and compensable injury insurance is there to take care of
patients when illness or injury requires clinical care

HOWEVER WITH RISING HEALTHCARE COSTS AND CAPS ON PREMIUM INCREASES, MANAGING COSTS WHILE MAINTAINING
POSITIVE OUTCOMES FOR PATIENTS IS INCREASINGLY DIFFICULT.

Vitalis’ services can help you deliver genuine value-based care to your patients and to your bottom line through:

Vitalis Virtual Care – remote patient monitoring and management

Getting patients out of hospital — by providing hospital substitution services that allow them to recover at home:

HOSPITAL IN THE HOME

CANCER TREATMENTS IN THE HOME

HOME INFUSIONS

COMPLEX CARE AT HOME

Reducing avoidable admissions — by providing support to patients and their caregivers that empowers a more informed and proactive approach to managing their health and care needs while case managing complexity

Case Coordination and Telehealth Solutions

Vitalis Virtual Care, telehealth case coordination, and healthcare at home services improve overall health outcomes and markedly increases patient satisfaction, while reducing costs to insurers due to avoidable hospitalisations and excessive length of stay (LOS).

Our services are accredited with the Australian Council on Healthcare Services (ACHS) to the National Standards, ensuring the highest standards of clinical care are maintained, and includes full clinical governance.

Vitalis maximises value to insurers we work with through:

A deep understanding of their requirements.
A collaborative approach to program design and implementation.
The ability to utilise our platform and data analytics to continuously evaluate and improve our service design and delivery.
Tapping into our deep clinical experience and capacity.

This ensures we keep pace with the ever-changing healthcare landscape. We have a proven track record of working in partnership with our clients to ensure our services are exactly what you need.

Please contact us to discuss how we can support you

What Our Clients Say

Every nurse was absolutely amazing. They were all so caring and loving. Very friendly and nice. They all showed up on time and did magnificent jobs every day.

CT, Carlingford, October 2019

I was extremely happy with the Vitalis service. The nurses were all lovely and I was very happy with everything that was done for me.

MB, Telopea, July 2019

Every nurse was very friendly, approachable, professional and, plain, just lovely! They made a not so pleasant situation so much easier. Thank you

RS, Gladesville, February 2020

Excellent service, cannot fault it. Keep up the good work.

JB, Castle Hill, March 2019

Everyone was fantastic! Caring, professional, personable, punctual. The ‘only way to go’! Congratulations!

TG, Pennant Hills, April 2019

Your staff were wonderful: punctual, friendly, helpful, professional at all times.

JD, Kenthurst, October 2019

After major surgery, Vitalis services facilitated my early discharge to my home through their services. All staff were expert nurses, dependable, helpful, knowledgeable and caring. Their recording of my recovery was also particular and accurate.

PT, Bayview, September 2019

Your HITH service was most excellent and each and every one of the numerous ever so capable nurses who visited me seven days a week over a long period were so friendly, bright and thorough, keeping me at home instead of still being in hospital.

JT, Epping, September 2019

Vitalis provides a highly competent, flexible alternative to hospital admission. Professional with advanced communication skills.

DR, Denistone, August 2019

We were extremely impressed with the level of professionalism and care from all the nurses. We would definitely recommend your services. Thank you.

BH, Avalon Beach, March 2021

I am extremely grateful for the excellent care and service provided by the nurses. The staff were all very caring, friendly, well trained and knowledgeable. Thank you to everyone for looking after me so well.

AO, North Turramurra, July 2019

Absolutely agree (with choosing home rather than hospital for infusion treatments) having had to use this service for a loved one in a time of great need. Much easier for the patient to avoid the stress of travel and receive the treatment in the safety and comfort of their own home.

VT, Cronulla, June 2020

Ready to Talk?

Vitalis services are accredited with the Australian Council on Healthcare Standards (ACHS) ensuring the highest standards of clinical care are maintained, and includes full clinical governance.