Vitalis provided exceptional care for our elderly mother in her home for five months until her passing. We switched to Vitalis from another company as we were impressed by their professionalism, personalised approach, attention to detail, and the way they treated mum with respect, kindness and compassion at all times. Voni was an absolute pleasure to deal with. She brings a wealth of experience to the table and has a lovely bedside manner with her clients. No problem was every too big for Voni to resolve and she and her staff went above and beyond to ensure mum was being well cared for and that her comfort and dignity was maintained until the very end. I have no hesitation recommending Vitalis as a care provider and have already provided their details to a few friends exploring care options for their parents.