Refer to Vitalis
There are a number of ways for medical professionals, support coordinators, insurers and others to refer to Vitalis Health. Simply choose the option below that best suits you…
Option 1: Refer to Vitalis online
Referring online is the quickest and easiest way to arrange Hospital in
the Home or Rehabilitation in the Home care for your patients.
Refer to Vitalis Hospital in the Home
Vitalis Health’s friendly and skilled nurses provide hospital-standard Hospital in the Home care across Greater Sydney.
Refer to Vitalis Rehabilitation in the Home
Vitalis Health provides hospital-standard Rehabilitation in the
Home across Greater Sydney and Newcastle.
Option 2: Complete a PDF referral form
i. Choose the relevant referral form…
ii. Complete and sign the form by hand
iii. Fax the completed form to (02) 9191 0211 or email with supporting documentation to:
Option 3: Call 1300 848 254
Who can refer to Vitalis Health
Vitalis accepts referrals from a range of sources, including:
GPs
Public & Private Hospitals
Specialists
Allied Health Professionals
Workers' Compensation Insurers
Private Health Insurers
Nursing Homes
NDIS Support Coordinators and Self-managed NDIS Plan Holders
Patients and family members
Important information
- Patients must be clinically stable and in a safe home environment to be eligible for admission to Vitalis clinical services.
- HITH and Complex Care patients can be admitted under the care of their treating doctor or under Vitalis’ own GP/Emergency Doctors.
- Chemotherapy at Home patients are admitted under the care of their treating doctor.
- Treating doctors are consulted and provided with regular updates.
- Contact our teams directly for more information:
Vitalis Stories
Vitalis Health’s purpose is to enable anyone who chooses to be, and who can be, to be cared for at home. We believe this delivers the best clinical outcomes and patient experience. In this section, we highlight the innovations behind and results of being able to deliver top-quality healthcare at home in Australia.
How Vitalis Home Care helps people with dementia
How Vitalis Home Care helps family members
How Healthcare at Home can benefit Parkinson’s disease patients
The benefits of having iron therapy at home
Is Complex Care in the Home right for you? Understanding your healthcare options
Choosing the right Hospital in the Home provider: a guide for Australian patients
How Vitalis Rehab in the Home helps hip replacement patients
FAQs
How do I refer to Vitalis for Hospital at Home services?
There are a number of ways of referring to Vitalis, depending on the service you are looking to book.
Hospital in the Home (HITH), Rehabilitation in the Home (RITH) and Complex Care in the Home services can be booked using any of the methods (online, email and fax) listed above.
For all other services, please call 1300 848 254 or contact us.
What areas does Vitalis cover?
Vitalis provides Hospital at Home and Care at Home services across the Greater Sydney region. We may also be able to support patients in other locations. Please contact us to discuss specific cases.
How long does the referral process take?
Once a referral form has been received, a member of the relevant team will be in touch with you on the same working day (generally within an hour). For Hospital in the Home (HITH) patients, the Vitalis team is generally able to start providing care on the next working day (assuming the patient is eligible to receive care and subject to circumstances). For Rehabilitation in the Home (RITH) patients, the Vitalis team is able to start providing care within 72 hours.
Can I refer myself to Vitalis as a private patient?
Vitalis provides personalised care and support to eligible private patients. To learn more about this or make a booking please call 1300 848 254 or contact us.
How do I refer to Vitalis for Home Care services?
Vitalis Home Care helps people maintain independence and enjoy a better quality of life. To learn more about this or make a booking please call 1300 848 254 or contact us.
How do I refer to Vitalis for NDIS services?
Vitalis is a trusted NDIS Registered Provider, offering hospital-quality nursing services and personal care supports to people aged 0-65 living with a disability. To learn more about our NDIS Services or make a booking please call 1300 848 254 or contact us.
