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Vitalis NDIS Services

Vitalis is a trusted NDIS Registered Provider, offering hospital-quality nursing services and personal care supports to people aged 0-65 living with a disability

How can we help you?

How Vitalis uses AI to change lives

At Vitalis, we use AI (Awesome Individuals) to have a positive impact on the lives of our customers. Whatever your needs as an NDIS participant, we make sure you are supported by a nurse or carer who understands what you want to achieve and works with you to get there.

Your Vitalis AI will be with you every step of the journey, providing:

  • Hospital-quality care
  • Outstanding clinical outcomes
  • The best possible participant experience.

Frequently asked questions

Who can use Vitalis NDIS services?

Vitalis NDIS services are available for eligible NDIS participants aged 0-65 requiring Nursing Services and/or Personal Care Supports. Vitalis is an NDIS Registered Provider, which means our services meet the NDIS Practice Standards. Those services can be booked by NDIS participants who manage their own funding (self-managed plans), NDIS plan managers, NDIS support coordinators or participants with NDIA-managed funding.

Where does Vitalis provide NDIS services?

Vitalis provides NDIS services across the greater Sydney Region. Please contact us to see how we can help you.

What do Vitalis NDIS Nursing Services include?

Vitalis nurses provide a range of NSQHS-accredited services to NDIS participants at home, in an assisted living facility or in a residential care facility. These services include:

  • Diabetes management supports
  • Wound and pressure care supports
  • Epilepsy management plan
  • Nasogastric tube care
  • PEG tube care
  • Wound dressing
  • Respiratory support (including tracheostomy care and ventilator care)
  • Medication management
  • Insulin administration and blood sugar monitoring
  • Incontinence care management and assessment
  • Catheter and drain management
  • Colostomy care management
  • Enteral feeding management
  • Complex care (e.g., for acquired brain injury, neurological conditions and Parkinson’s disease)

Click here to learn more about Vitalis NDIS Nursing Services.

What do Vitalis NDIS Personal Care Supports include?

Vitalis carers provide a range of support services to NDIS participants at home, in an assisted living facility or in a residential care facility. These services include:

  • Showering and bathing
  • Oral hygiene
  • Dressing and grooming
  • Toileting bladder and bowel management
  • Menstrual care
  • Mobility and transferring (e.g., moving in and out of bed and on or off the toilet)
  • Eating and drinking
  • Use of aids and appliances, hearing and communication devices
  • Application of splints and basic first aid due to injuries sustained due to a patient’s disability
  • Attending appointments.

Click here to learn more about Vitalis NDIS Personal Care Supports.

Can children access Vitalis NDIS services?

Yes, Vitalis can provide NDIS Nursing Services and/or Personal Care Supports to eligible children and adults. Under NDIS guidelines, children under the age of nine receive early childhood support.

How do I book Vitalis NDIS services?

Simply click here and choose the contact method that best suits you. A Vitalis Awesome Individual will take care of the rest!

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is funded by the Australian Government. It provides funding to eligible people with disability to gain more time with family and friends, greater independence, access to new skills, jobs, or volunteering in their community, and an improved quality of life.

How do I know if I’m allowed to claim for Vitalis NDIS services?

The NDIS is managed by the National Disability Insurance Agency (NDIA). It says claims must be ‘reasonable and necessary’ to be approved. Claims are assessed individually, and:

  • Must be related to a participant’s disability
  • Must not include day-to-day living costs not related to a participant’s disability support needs, such as groceries
  • Should represent value for money
  • Must be likely to be effective and work for the participant
  • Should take into account support given to the participant by other government services, their family, carers, networks and the community.

You can learn more here.

What Our Clients Say

I highly recommend this service. My specialist nurses were very professional and I was made to feel relaxed on each treatment for my serious wound.

RM, Beecroft, October 2019

A wonderful service. The care I received from every nurse was exceptional and they were all so friendly and empathetic. It was great to have such quality medical attention at home.

JR, Turramurra, July 2022

I found that the nursing staff that attended me were the very best that I have encountered. After 7 private hospitals and rehabs I feel that I can comment on this matter with some accuracy.

RF, Castle Hill, March 2021

Every nurse was absolutely amazing. They were all so caring and loving. Very friendly and nice. They all showed up on time and did magnificent jobs every day.

CT, Carlingford, October 2019

Nothing beats being at home. Efficient, professional, sympathetic and friendly nurses – all come with a smile. Comprehensive care in a non-obtrusive manner. Highly recommended.

CR, Alexandria, April 2021

I found Vitalis to be an excellent service. Nurses arrive on time and I would recommend them to anyone needing assistance.

JB, Forestville, September 2020

Terrific service, very nice, very capable nurses. I felt entirely confident in their competence and expertise. They deserve the highest praise.

YW, Wahroonga, December 2021

I was so grateful to have your services available to me during my recent medical issue. Fort two weeks every day I had a nurse visit and each and every one of the nurses could not have been more professional, friendly, or kind to me. Thank you!

JH, Roseville, September 2020

I was very satisfied for the professionality of the team. All the carers were very friendly and always happy to assist me with my injury! Definitely recommend Vitalis to the people in need. Thank you once again!

EP, Cromer, November 2021

I have nothing but high praise for the service that Vitalis health and home care provided to me recently. All the nurses that treated me were professional, caring, and compassionate. They were a credit to the company.

JL, Drummoyne, June 2021

Excellent nursing service, especially from Nicky she always went that extra bit more and always made me feel good & relaxed. I would recommend Vitalis to any of my friends if they need it.

GJ, North Bondi, July 2022

I was very happy with the beautiful nurses, very polite, very caring, full of respect. Cannot say enough nice things about this service.

ND, Dural, October 2022

The Vitalis service was a godsend to me at a very scary and challenging time in my life. A huge thank you to Kelly and the girls for the wound care they provided.

TL, Castle Hill, June 2022

I could not have coped without Vitalis. Every single nurse was friendly, arrived (on the time arranged), competent in dealing with a complex wound. Wonderful support. 10 out of 10 for Vitalis. Thank you.

MB, St Ives, June 2022

Exceptional service by each individual nurse. They performed “Over & beyond” and were punctual, caring, efficient, and courteous. Could not wish for better service.

LS, Killarney Heights, July 2022

The service was excellent and the staff showed consistently high, professional approach. Would recommend highly.

TB, Elizabeth Bay, May 2019

A wonderful home nursing service. Every single nurse who attended me was really caring and very friendly and pleasant. I am extremely grateful for the care that was afforded me while having infusion at home. Thank you, thank you.

KC, Glenorie, April 2021

The nurses were wonderful – always came at the time they set. Very warm and encouraging as well as very professional. A very happy experience (and I had my own care agency + I know how difficult it is)

HF, Darling Point, July 2021

I have had the pleasure of your staff visit me for the last 4 weeks. They were very caring and very friendly. Thank you for looking after me.

LM, Wentworthville, March 2019

Thank you for a truly excellent service. It was wonderful to be cared for at home.

LR, Woollahra, October 2019

We were over the moon with the service I received from Helen, Clare, Angela, Kiy, Kelly, Sharon, Nicki & Leah. It is clear that to these girls this isn’t just a job – they love it and were wonderful support for me.

KS, Turramurra, April 2020

It was a pleasure to have your staff in my home. Made a tough situation excellent. I can’t thank you enough.

JK, Rouse Hill, March 2019

Absolutely fantastic organisation. Everyone I dealt with was helpful, cheery and professional.

SW, September 2019

Your HITH service was most excellent and each and every one of the numerous ever so capable nurses who visited me seven days a week over a long period were so friendly, bright and thorough, keeping me at home instead of still being in hospital.

JT, Epping, September 2019

Very pleased with all aspects of the care provided, from the coordinator to each of the nurses who visited and administrated my medication via the picc line. In particular, their communication skills were first-rate.

PL, Oatlands, Feb 2019

You are a very strong and capable team that can offer high quality and good services to patients. Especially you have good arrangements to satisfy different needs of patients that really need your help.

PX, Cherrybrook, April 2019

I appreciate the exceptional service provided by your team. The nurses’ communication was excellent, kind and understanding, and tasks carried out very professionally.

TC, Normanhurst, September 2019

I cannot thank the Vitalis team enough for their exceptional medical care given to me over 8 weeks of IV treatment at home. Each Vitalis team member went above and beyond their job description to provide individual care and emotional support throughout a very difficult medical episode.

AW, Baulkham Hills, August 2019

Absolutely agree (with choosing home rather than hospital for infusion treatments) having had to use this service for a loved one in a time of great need. Much easier for the patient to avoid the stress of travel and receive the treatment in the safety and comfort of their own home.

VT, Cronulla, June 2020

The quality of the nursing care I received was exceptional. The team were truly wound care specialists. They communicated clearly with me and each other and the continuity of care was excellent. I was lucky to have them and their care and kindness contributed to my healing. Thank you so much. xx

NT, Croydon Park, April 2019
Vitalis - Quality Healthcare at Home

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