Vitalis Stories

The Vitalis Stories blog is the place to get the latest news and information about Vitalis Health, and hear from people we have helped.

Vitalis Health is a trusted, NSQHS-accredited provider of high-quality healthcare at home. Get the latest news, learn more about the services we provide and hear from some of the 60,000 patients we have helped…

AI is giving people answers. But who decides what they mean?

As AI becomes increasingly capable of interpreting health information, the challenge for healthcare professionals and providers is not whether technology can generate an answer – but how it can support safe, clinically led decisions?

Can an algorithm understand what it takes to live well at home?

Australia’s aged care assessment algorithm has sparked debate about the role of technology in determining the support older people receive. But the bigger question goes beyond algorithms versus humans. Can data ever capture everything we need to understand about a person’s life?

When technology stops… does care?

When the recent Telstra outage disrupted communications across Australia, it exposed more than a technology failure – it highlighted an important question for healthcare.

Patient engagement in the Vitalis Virtual Program

Vitalis Health Head of Virtual, Iman Malek, unpacks the data showing how digitally enabled, clinician-led care can extend healthcare beyond the hospital while maintaining strong patient engagement and clinician oversight.

International Nurses Day: What Florence Nightingale would think of healthcare today

12 May is International Nurses Day — a day celebrated around the world to recognise the extraordinary contribution nurses make to our health systems, communities and lives. It’s also the birthday of perhaps the most famous nurse in history: Florence Nightingale.

From reactive healthcare to proactive care

Vitalis Health Head of Virtual, Iman Malek, explores the quiet shift that is reshaping hospital delivery – driven by virtual hospital capability.

Short-stay hospitals and value-based care

Vitalis Health Co-Founder and Director, Alex Chrisment, says the short-stay hospital model can enable Australia’s value-based care ambitions.

The value of respite care: Supporting families, enabling Independence

Caring for a loved one can be one of life’s most meaningful responsibilities, But it can also be one of the most demanding, which is why respite care can be so important.

Why Home Care is a better alternative to nursing homes for many elderly Australians

Home isn’t just where we live – it’s where we belong. Discover why home care makes sense for so many people.

What our customers say

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The Vitalis Health & Home care service was excellent and greatly appreciated once I left hospital. It meant that I didn’t have to go to a specialised rehab centre but could go home. The Physio & nurse were friendly, helpful & reliable.
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Jocelyn Bruce
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Hi Vitalis, Thank you for your email. It was very pleasant to meet your Nurses looking after me last week. The service and professionalism of each Nurse was fantastic looking after me. It must give confidence in having such nice and component staff. Thanks again David Rowland
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Sue Rowland
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I cannot say enough good things about the nurses from the Vitalis Hospital in the Home team. They made a very unexpected and painful post-op recovery period as stress-free as possible. Thank you Kelly, Cara, Nicki, and Sharon - I would have been lost without you!
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Paula Honnibal
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Staff are so helpful and friendly. Love working with you all.
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Dee Franczia
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After a month in hospital on a drip it was amazing to have the daily treatment at home. All the staff are outstanding, professional and their friendly attitude is exceptional. Thank you so much
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Rod Rogers
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The best service I’ve had with Vitalis Very professional service and the nurses are very friendly, experienced, and caring Highly recommended
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M R
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Natalie, Clare and the whole nursing team are exceptional. They really care, and their feedback is first class. A credit to this professional that doesn't often get a lot of thanks. This is the type of innovation we need in the health sector. All the best team for 2021.
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Frazer Wilson
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I had the experience of using Vitalis for home hospital care over past week. Vitalis provided excellent care and all Nurses who attended were very experienced and knowledgeable and performed service with great empathy & understanding. Absolutely recommend Vitalis for anyone requiring in-house medical care.
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