Vitalis Virtual Hospital Care
Virtual Hospital Care is a proven alternative to hospital stays, combining the best in-person healthcare-at-home treatment with active remote patient management.

What is Vitalis Virtual Hospital Care?
At Vitalis, we are passionate about delivering trusted and transformative healthcare – in person and remotely.
Vitalis Virtual Hospital Care combines remote monitoring technology, telehealth and video conferencing with clinical expertise to deliver hospital-standard support to patients in the comfort of their own home. If required, Vitalis Virtual can integrate with Vitalis services such as Hospital in the Home (HITH) and Rehabilitation in the Home (RITH).
Benefits of Vitalis Virtual Hospital Care
- Provides true value-based care for public and private hospitals and health systems, while delivering exceptional outcomes and experiences for patients.
- Enables hospitals to increase capacity without needing to expand bricks and mortar facilities.
- Improves the efficiency of healthcare delivery by streamlining processes, potentially leading to faster diagnosis and treatment.
- Reduces avoidable hospital admissions for high-risk patients with multiple co-morbidities and/or chronic conditions.
- Reduces length of hospitalisation through active patient monitoring following an inpatient stay.
- Serves as an alternative to emergency departments (EDs), and enables rapid discharge from EDs.
- Provides healthcare funders with active management of their at-risk patients.
- Provides tangible savings to patients in terms of transport and parking costs, as well as time spent travelling to and from appointments.
- Supports patients in rural and remote areas, reducing the pressure on healthcare providers.
What services does Vitalis provide?
Vitalis Health specialises in meeting the clinical and personal needs of every patient. As well as identifying and understanding critical issues, we ensure patients are heard and included in their treatment and care planning. Our healthcare-at-home services are available both privately (health insurance or user pay) and publicly through public health systems, government departments and the NDIS. They include:
Hospital at Home Services
Care at Home Services
Virtual and Remote Services
Vitalis Gold
What our customers say
I cannot say enough good things about the nurses from the Vitalis Hospital in the Home team. They made a very unexpected and painful post-op recovery period as stress-free as possible. Thank you Kelly, Cara, Nicki, and Sharon - I would have been lost without you! Paula HonnibalNovember 15, 2023 Staff are so helpful and friendly. Love working with you all. Dee FrancziaMay 25, 2023 After a month in hospital on a drip it was amazing to have the daily treatment at home. All the staff are outstanding, professional and their friendly attitude is exceptional. Thank you so much Rod RogersDecember 17, 2022 The best service I’ve had with Vitalis Very professional service and the nurses are very friendly, experienced, and caring Highly recommended M RMay 13, 2021 Natalie, Clare and the whole nursing team are exceptional. They really care, and their feedback is first class. A credit to this professional that doesn't often get a lot of thanks. This is the type of innovation we need in the health sector. All the best team for 2021. Frazer WilsonJanuary 29, 2021 I had the experience of using Vitalis for home hospital care over past week. Vitalis provided excellent care and all Nurses who attended were very experienced and knowledgeable and performed service with great empathy & understanding. Absolutely recommend Vitalis for anyone requiring in-house medical care. ross owenApril 29, 2020 The nurses that attended to me were very professional and had great knowledge. If I ever had an issue the team was available to assist and give me advice. I highly recommend Vitalis Health & Home Care Trev SmithMarch 17, 2020 Amazing service , all nurses treat with care at all times and would highly recommend 👍 Falcon PvPFebruary 17, 2020
Vitalis Stories
Vitalis Health’s purpose is to enable anyone who chooses to be, and who can be, to be cared for at home. We believe this delivers the best clinical outcomes and patient experience. In our blog, we highlight the innovations behind and results of being able to deliver top-quality healthcare at home in Australia.
How Vitalis Home Care helps people with dementia
How Vitalis home care helps family members
How Healthcare at Home can benefit Parkinson’s disease patients
The benefits of having iron therapy at home
Is Complex Care in the Home right for you? Understanding your healthcare options
Choosing the right Hospital in the Home provider: a guide for Australian patients
How Vitalis Rehab in the Home helps hip replacement patients
FAQs
What is Vitalis Health's Virtual Hospital Care?
This industry-leading offering provides a safe and effective alternative to hospital for patients who require active management in the community. It lets patients safely and securely connect with a medical expert through telehealth, remote monitoring and video conferencing.
How does it work?
Vitalis uses telehealth remote monitoring technology and video conferencing to enable our clinical experts to check on, review and assess patients. This allows us to remotely provide hospital-standard care for patients at home.
The supplied data is collected on our platform. Our healthcare professionals have live access to this data so they can monitor the patient in real time.
Who can it help?
This type of care can support people with heart failure, diabetes, COPD or a combination of all three conditions.
What technology is used/required?
There are two technology-delivery methods:
- The patient uses their own monitoring equipment and then sends the data to Vitalis.
- Vitalis supplies the measuring equipment (e.g., oximeter, glucometer, blood pressure machine and thermometer) as part of the Virtual Hospital Care service.
Vitals Virtual also provides access to our platforms and app for easy sharing of the data. As part of the service, our team provides the technical support you need to be able to confidently access and use all devices and platforms.
How secure is the data?
Vitalis adheres to the highest standards of data-storage and privacy that are required in Australia. All data is securely stored by Vitalis and only limited numbers of people have access to this data.