Patient feedback form
Everyone at Vitalis is committed to delivering the best possible patient outcomes and experience. To help us do that, we’d love to hear your feedback…
Vitalis RITH referral form
Simply fill out this form to refer to provide your feedback. You can also call us on 1300 848 254 or email [email protected].
What our customers say
I cannot say enough good things about the nurses from the Vitalis Hospital in the Home team. They made a very unexpected and painful post-op recovery period as stress-free as possible. Thank you Kelly, Cara, Nicki, and Sharon - I would have been lost without you! Paula HonnibalNovember 15, 2023 Staff are so helpful and friendly. Love working with you all. Dee FrancziaMay 25, 2023 After a month in hospital on a drip it was amazing to have the daily treatment at home. All the staff are outstanding, professional and their friendly attitude is exceptional. Thank you so much Rod RogersDecember 17, 2022 The best service I’ve had with Vitalis Very professional service and the nurses are very friendly, experienced, and caring Highly recommended M RMay 13, 2021 Natalie, Clare and the whole nursing team are exceptional. They really care, and their feedback is first class. A credit to this professional that doesn't often get a lot of thanks. This is the type of innovation we need in the health sector. All the best team for 2021. Frazer WilsonJanuary 29, 2021 I had the experience of using Vitalis for home hospital care over past week. Vitalis provided excellent care and all Nurses who attended were very experienced and knowledgeable and performed service with great empathy & understanding. Absolutely recommend Vitalis for anyone requiring in-house medical care. ross owenApril 29, 2020 The nurses that attended to me were very professional and had great knowledge. If I ever had an issue the team was available to assist and give me advice. I highly recommend Vitalis Health & Home Care Trev SmithMarch 17, 2020 Amazing service , all nurses treat with care at all times and would highly recommend 👍 Falcon PvPFebruary 17, 2020
Vitalis Stories
Vitalis Health’s purpose is to enable anyone who chooses to be, and who can be, to be cared for at home. We believe this delivers the best clinical outcomes and patient experience. In this section, we highlight the innovations behind and results of being able to deliver top-quality healthcare at home in Australia.
How Vitalis Home Care helps people with dementia
How Vitalis home care helps family members
How Healthcare at Home can benefit Parkinson’s disease patients
The benefits of having iron therapy at home
Is Complex Care in the Home right for you? Understanding your healthcare options
Choosing the right Hospital in the Home provider: a guide for Australian patients
How Vitalis Rehab in the Home helps hip replacement patients
FAQs
Who can refer to Vitalis Rehabilitation in the Home?
The following can refer to Vitalis Health for Rehabilitation in the Home Services?
- GPs
- Specialists
- Public and private hospitals
- Workers’ compensation insurers
- Private health insurers
- Nursing homes
- Private patients.
What is the catchment area for Vitalis HITH services?
Vitalis provides Rehabilitation in the Home services across the Greater Sydney region. We may also be able to support patients in other locations. Please contact the RITH team (call 0405 069 234 or email [email protected]) to discuss specific cases.
How long does the RITH referral process take?
Once a referral form has been received, a member of the relevant team will be in touch with you on the same working day (generally within an hour). For Rehabilitation in the Home patients, the Vitalis team is generally able to start providing care on the next working day (assuming the patient is eligible to receive care and subject to circumstances).
Which private health insurers does Vitalis RITH work with?
Vitalis Rehabilitation in the Home has pre-approval arrangements in place with the following health funds:
- ACA Health Benefits Fund (ACA)
- AIA Health Insurance (MYO)
- CBHS Corporate (CBC)
- CBHS Health Fund Limited (CBH)
- CUA Health (CPS)
- Defence Health Limited (AHB)
- Doctors’ Health Fund Limited (AMA)
- GMHBA Health (GMH)
- Health Limited (HBF)
- HCF (HCF)
- Health Care Insurance Limited (HCI)
- Health Insurance Fund of Australia (HIF)
- Navy Health Limited (NHB)
- Onemedifund (OMF)
- Peoplecare Health Insurance (LHM)
- Phoenix Health Fund Limited (PWA)
- Police Health Limited (SPE)
- Queensland Country Health Fund Pty Ltd (QCH)
- Reserve Bank Health Society Limited (RBH)
- Teachers Health Fund (NTF)
- TUH (QTU)
- Westfund (WFD)