Vitalis Virtual and Remote Services
Vitalis Health is a leading provider of virtual and remote healthcare services, delivering world-class care to patients at home and on the move.
Be revitalised with Vitalis Health
Vitalis’ range of industry-leading Virtual and Remote Services safely and securely connect patients to Vitalis medical experts wherever you are and whenever you need it.
Our services include Virtual Hospital Care (telehealth, remote monitoring and video monitoring) and Nurse Concierge and Discharge Support Services (telephonic support pre- and post-surgery).
Our goal is to help you avoid having to go to hospital, as well as providing the personalised care, guidance and reassurance you need to get the best health outcomes and feel revitalised.
Benefits of Vitalis Virtual and Remote Services
- Vitalis Virtual and Remote Services combine world-class in-person care with active remote patient management, delivering compassion and connection.
- Your care will be personalised according to your needs in order to deliver the best outcomes.
- The services are delivered wherever and whenever you need them, helping you take control of your healthcare journey.
- Having the option of Virtual and Remote Services provides increased choice for clients and family members.
- You will receive the best support, information and advice to achieve the right outcomes and navigate the healthcare system.
- Evidence shows that this type of service reduces the risk of readmission to hospital and delivers better health outcomes.
What help do you need?
Vitalis Virtual and Remote Services cover two main areas:
VIRTUAL HOSPITAL CARE (click the icon to learn more)
NURSE CONCIERGE AND DISCHARGE SUPPORT SERVICES (click the icon to learn more)
How Vitalis changes lives
Everyone at Vitalis goes above and beyond to have a positive impact on the lives of our patients.
Regardless of whether you receive care in-person or virtually/remotely, we make sure you are supported by a someone who understands what you want to achieve and works with you to get there.
Every Vitalis staff member is motivated to deliver the best clinical outcomes and an exceptional patient experience. They will be with you every step of the journey, helping you as your needs change over time and providing:
- Hospital-quality care
- Outstanding clinical outcomes
- The best possible experience.
What services does Vitalis provide?
Vitalis Health specialises in meeting the clinical and personal needs of every patient. As well as identifying and understanding critical issues, we ensure patients are heard and included in their treatment and care planning. Our healthcare-at-home services are available both privately (health insurance or user pay) and publicly through public health systems, government departments and the NDIS. They include:
Hospital at Home Services
Care at Home Services
Virtual and Remote Services
Vitalis Gold
Vitalis Stories
Vitalis Health’s purpose is to enable anyone who chooses to be, and who can be, to be cared for at home. We believe this delivers the best clinical outcomes and patient experience. In our blog, we highlight the innovations behind and results of being able to deliver top-quality healthcare at home in Australia.
How Vitalis Home Care helps people with dementia
How Vitalis home care helps family members
How Healthcare at Home can benefit Parkinson’s disease patients
The benefits of having iron therapy at home
Is Complex Care in the Home right for you? Understanding your healthcare options
Choosing the right Hospital in the Home provider: a guide for Australian patients
How Vitalis Rehab in the Home helps hip replacement patients
FAQs
What Virtual and Remote Services does Vitalis provide?
These services cover two main areas:
How can these services help?
Vitalis Health’s Virtual and Remote Services deliver world-class care to patients at home and on the move. Through telehealth, remote monitoring and video conferencing, you can connect with a Vitalis healthcare professional without needing to go to hospital. Then, if necessary, our Hospital at Home nurses or cares can provide in-person medical care to you in your home.
Where does Vitalis operate?
Vitalis Virtual and Remote Services can be delivered anywhere in Australia (with in-person support and treatment provided across the Greater Sydney region.)
How secure are Vitalis Health's Virtual and Remote Services?
Vitalis takes prioritises security. Our programs operate to the highest standards of privacy required in Australia, and all information and data are stored securely.
How do I access Vitalis Health's Virtual and Remote Services?
Your GP or hospital healthcare professional will be able to advise if you are eligible to be supported through our services. They can then refer you to Vitalis. Our team will then confirm if we are able to support you. Please contact us for more information.
